The business problem
Connect a customer's spoken order to a structured record and a kitchen notification, while giving the customer a way to request changes after the call.
← All project work
Food & hospitality / AI voice ordering & workflow
Mama Tee's Kitchen
A voice-ordering assistant connected to order extraction, kitchen notifications and Google Sheets logging.
Noah Abayomi / Pinnacle Tech Hub · AI workflow automation
Project screenshot. The current website may differ from this release.
The solution
A Vapi voice assistant captures orders, reads back items and totals, and reconfirms changes during the call. A post-call webhook triggers order extraction, kitchen notification and Google Sheets logging.
What was delivered
Voice order capture
Item and total read-back
Reconfirmation of changes during the call
Post-call order extraction and kitchen notification
Google Sheets order logging
Post-submission change requests through a ticket link sent by email or SMS
Technology & implementation
Vapi
n8n
OpenAI
Google Sheets
Design & engineering approach
The workflow distinguishes changes made during a call from changes requested after submission. After submission, customers use a ticket link rather than assuming that an already-submitted order has changed.